Job Description

Overview

This role sits within the GTS Strategy & Governance team, part of the broader Global Technology Solutions (GTS) organization. The Director of Tech Portfolio Governance leads portfolio governance across Gap Inc.'s strategic pillars - Customer (Digital, Stores, Marketing), Product (Merchandising, Inventory, Supply Chain), and Enterprise Functions (HR, Finance, Real Estate, etc.). The role ensures the disciplined management of the enterprise technology portfolio, enabling transparency, financial accountability, and strategic alignment with business outcomes.

You will serve as a central leader in portfolio governance, working closely with Technical Program Managers (TPMs), Product Managers, and the Technology Leadership Team (LT) to provide clarity on what has been delivered, what\'s coming next, and how value is being realized against investment. This role requires strong governance expertise, financial acumen, and a consulting-oriented approach to translating business priorities into actionable insights.

What You\'ll Do

• Lead governance processes across GTS portfolios, ensuring visibility of quarterly and annual commitments and outcomes across Customer, Product, and Enterprise functions.
• Establish standardized practices, tools, and templates to scale portfolio governance across GTS.
• Partner with TPMs to synthesize quarterly and annual plans into clear, high-level portfolio views for the Technology LT.
• Create consistent executive reporting that highlights: Work completed each quarter, Planned work for upcoming quarters, Financial tracking vs. portfolio budgets, and Value realized based on business case delivery.
• Oversee capacity governance across all portfolios, ensuring alignment of tech resources with strategic outcomes.
• Facilitate forums with tech and business leadership to make decisions on resource trade-offs, reallocation, and priority shifts.
• Maintain financial governance frameworks to monitor budgets, spend, and return on investment across the tech portfolio.
• Continuously evaluate and improve governance processes to ensure agility, predictability, and business impact.

Who You Are

• 12+ years of experience in technology portfolio governance, program delivery, or consulting, with deep exposure to enterprise-scale governance frameworks.
• Proven ability to manage large-scale portfolio governance, including financial tracking, capacity planning, and value realization.
• Strong consulting background (strategy, operations, or portfolio/program management) preferred, with experience influencing executive decision-making.
• Skilled in executive reporting and portfolio dashboards, with the ability to create structured, high-impact updates for senior leadership using PowerPoint - balancing an abundance of data with the clarity of salient points.
• Exceptional ability to translate business cases into actionable governance insights and link technology investments to measurable outcomes.
• Strong collaboration skills - able to partner with TPMs, product leaders, finance, and engineering to align on plans and outcomes.
• Proficiency with portfolio management and reporting tools (e.g., Clarity, Aha!, Jira, Tableau, Power BI, or similar).
• Deep understanding of financial planning tools and ability to link budgets to business outcomes.
• Demonstrated ability to manage complexity and ambiguity, with a structured approach to problem-solving.
• Strong communication, facilitation, and executive presentation skills, capable of influencing at all leadership levels.

Benefits At Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World\'s Best Employers and one of the Best Employers for Diversity.

Salary Range: $175,100 - $232,000 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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